You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the last product.

To exercise your right of revocation, you must contact us

Britta Elisa Krämer
Im Hassel 18
69221 Dossenheim – Heidelberg
+49 (0)6221 6510843

by means of a clear statement (for example, a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the following sample revocation form, but this is not required. You can use the template withdrawal form or any other unequivocal statement on our website Revocation Form to fill out and submit. If you use this option, we will send you a confirmation of the receipt of such a revocation immediately (eg by e-mail).

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this contract, we shall have to repay you without delay and at the latest within fourteen days from the date on which the notification of your revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days.

You cover the direct costs of returning the goods. The costs are estimated at a maximum of 150% of the shipping costs you have paid. You shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

Template withdrawal form


Britta Elisa Krämer
Im Hassel 18
D-69221 Dossenheim – Heidelberg
+49 151 43235668


– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

– Ordered on (*) / received on (*)

– Name of the buyer (s)

– Address of the buyer (s)

– Signature of the buyer (s) (only in the case of a communication on paper)

– Date

(*) Delete as appropriate.